Telehealth Q&A

What is telehealth?

Telehealth uses electronic communication in real time to provide you with essential healthcare services. Telehealth allows your provider at New Genesis Vitality to effectively evaluate your health, answer questions, and offer treatment recommendations, all from the comfort of your home.

Telehealth technology employs a HIPAA-compliant, secure platform that enables the use of video-conferencing, audio communication, and sometimes text messaging with your phone, tablet, or computer.

What services are available through telehealth?

Through telehealth, the New Genesis Vitality team can assess medications, conduct follow-up visits, and monitor progress on any health goals. You may pursue a telehealth appointment for services such as:

  • Medication management
  • Weight loss consultations
  • Nutrition therapy 
  • Supplement consultations

Of course, life-threatening events aren't appropriate for telehealth visits. If you have any questions, call the office, and the team can direct you to the best type of appointment.

What are the benefits of telehealth?

One of the most notable benefits of telehealth is convenience. You conduct your appointment from work or home with no travel interruption to your day.

Another advantage is the ability to maintain social distance while still getting your health needs met. You don't have to wait in an office environment with other patients or come into physical contact with team members.

Should you have a condition that makes travel to the office difficult or care for small children, you can stay home but still visit with a highly qualified medical expert.

Telehealth technology is simple and easy to use, even for those who aren't technologically savvy. The New Genesis Vitality team gives clear instructions for your telehealth visit. You can use any phone, tablet, or computer that has a camera and microphone.

Are telehealth visits private?

You can see a provider from New Genesis Vitality from anywhere for a video call. All data during the visit is encrypted, and telehealth services adhere to all HIPAA, PIPEDA, and GDPR data privacy requirements. 

To learn more about telehealth or schedule your convenient, safe, private medical visit, call the office of New Genesis Vitality to schedule today or reach out to the team online.